Application CreatorHero

Conditions générales

These Terms and Conditions (these "Terms") are a binding agreement between CreatorHero LLC, a Wyoming limited liability company ("CreatorHero," "we," "us," or "our"), and the individual or entity that accesses or uses the Services ("you" or "your").

These Terms govern your access to and use of (a) the website located at https://www.creatorhero.com/ and any subdomains (the "Site"); (b) our browser extension and desktop applications; and (c) any related mobile applications, application programming interfaces, and documentation (collectively, the "Services").

By clicking "I agree," creating an account, or accessing or using the Services, you agree to these Terms and to the policies incorporated by reference, including our Privacy Policy and Cookie Policy. If you do not agree, do not use the Services. If you accept these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity and "you" will mean that entity.

If you and CreatorHero sign a separate written agreement, that agreement will prevail over these Terms to the extent of any conflict.

Contact Information

CreatorHero LLC, a Wyoming limited liability company.

7345 W Sand Lake Rd, Ste 210 Office 4621 Orlando, FL 32819, USA

Email: contact@creatorhero.com

Definitions

  • Account – the account you register to access and use the Services.
  • Agency – an organization that manages, represents, or acts on behalf of one or more creators.
  • Agency Account – an Account registered by an Agency to manage one or more Creator Accounts.
  • Authorized User – any individual you permit to access the Services under your Account.
  • Beta Features – features or services identified as alpha, beta, preview, early access, or evaluation.
  • Content – any data, text, images, video, audio, files, links, or other materials you upload, post, transmit, or otherwise make available through the Services.
  • Creator – an individual content creator managed through the Services.
  • Creator Account – an Account or workspace designated for a Creator within the Services.
  • CreatorHero Materials – the Services, Site, software, technology, designs, interfaces, templates, Documentation, and all improvements and derivatives.
  • Customer Data – information (including Personal Data) submitted to or collected by the Services from you or on your behalf, excluding CreatorHero Materials and Third-Party Materials.
  • Documentation – user guides, help articles, and other materials we publish for the Services.
  • Fees – all amounts payable for use of the Services, including applicable taxes.
  • Intellectual Property Rights – all patent, copyright, moral rights, trademark, trade dress, trade secret, and other proprietary or intellectual property rights worldwide.
  • License – a subscription plan tier, seat, or entitlement (including any trial access) that enables access to the Services. A License is "active" only while the applicable paid subscription (or trial) is in effect.
  • Payment Method – the credit/debit card or other payment instrument you provide to pay Fees.
  • Personal Data – any information relating to an identified or identifiable natural person.
  • Services – the Site, browser extension, desktop applications, related APIs, and Documentation.
  • Services Data – data and information stored or processed within the Services relating to the configuration, operation, and use of an Account or License.
  • Site – creatorhero.com and any subdomains we operate.
  • Third-Party Services – services, software, platforms, or integrations provided by third parties that interoperate with the Services.
  • Third-Party Materials – content or code made available by third parties through the Services.

Purpose of the Website

The Site provides information about the Services, including plans, updates, downloads, and resources to support content creators and agencies. The Services provide software and related tools that help creators manage workflows and analyze or enhance their online content.

CreatorHero may store or process Content as necessary to provide, maintain, and secure the Services, as described in our Privacy Policy. CreatorHero does not access, control, or manage your third-party accounts or Content on those platforms except (i) through integrations or connections you authorize and configure, and/or (ii) as you expressly authorize for technical support.

CreatorHero is not affiliated with OnlyFans.com and/or its operators/affiliates, and no partnership, sponsorship, or endorsement is implied.

Any transfer of Content to third-party platforms (such as OnlyFans) is governed solely by your agreements with those platforms. You are solely responsible for complying with their terms and applicable laws.

Privacy

Your use of the Services is subject to our Privacy Policy and Cookie Policy. We process personal data as permitted by applicable law and as described in those policies.

From time to time, limited account access may be required to diagnose and resolve technical issues, as described in Section 10 (Technical Support and Account Access).

Age Requirements

You must be at least 18 years old (or the age of majority where you live, if higher) and have the legal capacity to enter into a binding contract to use the Services.

Eligibility

The Services are available only to individuals and entities capable of forming legally binding contracts under applicable law. You may not use the Services if you are prohibited from doing so under applicable law or if we have previously suspended or terminated your Account.

If you register or use the Services on behalf of a company, organization, or agency, you represent and warrant that you have authority to bind that entity.

You are responsible for:

  • Maintaining the confidentiality of your credentials and all activity under your Account.
  • Promptly notifying us of any unauthorized access or security incident.
  • Compliance of any Authorized Users or agencies you permit to access the Services.

You may not sell, transfer, assign, or sublicense your Account or access rights without our prior written consent.

Acceptable Use

You are responsible for all Content and activity under your Account. You must not, and must not allow anyone else to, use the Services to:

  • Violate any law or third-party right, including intellectual property, privacy, or publicity rights.
  • Post, upload, or transmit Content that is illegal, infringing, deceptive, defamatory, harassing, hateful, discriminatory, or violent.
  • Create, post, or distribute any Content involving minors, sexual exploitation, or non-consensual intimate imagery (zero-tolerance; we will report suspected child sexual abuse material to the authorities).
  • Impersonate any person or entity, misrepresent your affiliation, or engage in fraud or deceptive practices.
  • Send unsolicited or unauthorized advertising, promotions, or spam.
  • Submit protected health information, biometric identifiers, or other sensitive data unless agreed in a separate signed addendum.

You must not, in relation to the security and operation of the Services:

  • Introduce malware or harmful code, or interfere with or disrupt the Services.
  • Attempt to gain unauthorized access to systems or data, or probe for vulnerabilities.
  • Reverse engineer, decompile, or attempt to derive source code or underlying ideas.
  • Scrape, crawl, or use automated means to access the Services except through publicly documented APIs.
  • Copy, frame, mirror, or use the Services to build a competing product or service.
  • Share credentials or allow unauthorized access to your Account.

We may investigate suspected violations and take any action we deem appropriate, including removing Content, suspending or terminating Accounts, or reporting unlawful activity to law enforcement.

Use of CreatorHero

CreatorHero grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and CreatorHero Materials solely for your personal or internal business purposes, in accordance with these Terms. The Services and CreatorHero Materials are licensed, not sold.

You retain ownership of your Content. To operate, maintain, and secure the Services, you grant CreatorHero a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, perform, transmit, and process your Content solely as necessary to provide the Services.

You represent and warrant that you have all rights necessary to submit the Content and that your Content and use of the Services will not violate law or third-party rights.

Beta Features may be offered for evaluation only, may change or be discontinued at any time, are provided "AS IS" without support, and may be subject to additional confidentiality or usage limits.

Third-Party Services

The Services may enable you to access, use, or integrate with Third-Party Services. Your use of any Third-Party Service is governed by that provider's terms and privacy policies. CreatorHero does not control and is not responsible for Third-Party Services.

You are solely responsible for:

  • Enabling and maintaining any accounts, credentials, API keys, or tokens needed to use Third-Party Services.
  • Complying with their terms.
  • The transfer of Content or data to or from any Third-Party Service.

Technical Support and Account Access

To provide effective technical support, CreatorHero's technical team may need temporary, limited access to your Account to diagnose and resolve technical problems that cannot be addressed through other means.

Any such access will:

  • Occur only with your just-in-time authorization, on a least-privilege basis.
  • Be strictly limited to addressing the identified technical problem.
  • Not result in changes to your Content, Account, or data unless required to resolve the issue.
  • Not result in data being collected, stored, or used for any purpose beyond resolving the technical problem.

If you refuse to allow access and no alternative resolution is possible, CreatorHero will not be responsible for the unresolved technical issue.

Content Ownership and Rights

You retain all right, title, and interest in and to your Content. You grant CreatorHero a limited license to host, process, transmit, display, and create necessary technical derivatives of your Content solely to operate, maintain, and secure the Services.

You represent and warrant that:

  • You have all rights necessary to submit the Content and grant the license above.
  • Your Content and use of the Services comply with law and do not infringe any third-party rights.
  • You have obtained any required permissions, licenses, or consents (including for individuals depicted in the Content).

If you provide Feedback (ideas, suggestions, or comments), you grant CreatorHero a perpetual, irrevocable, worldwide, royalty-free license to use, copy, modify, distribute, and create derivative works from the Feedback for any purpose without restriction or attribution.

We may use your name and logo to identify you as a CreatorHero user on our Site and in marketing materials. To opt out, contact contact@creatorhero.com.

Inactive Accounts, Data Deletion, Export and Reactivation

An Account may be considered inactive if it does not have an active, assigned License. Subject to the exceptions below:

  • Services Data associated with an inactive Creator Account may be deleted after 3 months.
  • Services Data associated with an inactive Agency Account may be deleted after 6 months.

Where feasible, we will provide advance notice prior to deletion (~30 days for Creator Accounts, ~60 days for Agency Accounts).

Before the applicable deletion deadline, you may:

  • Request an export of certain Services Data by contacting contact@creatorhero.com.
  • Prevent deletion by reactivating the applicable License before the deadline.

Deleted data is not available for restoration through the Services once removed from active systems.

Copyright Complaints

We respect intellectual property rights. If you believe material available through the Services infringes your copyright, please email contact@creatorhero.com with:

  1. Your contact details
  2. Identification of the copyrighted work
  3. Identification of the material and its location
  4. A statement that you have a good-faith belief the use is not authorized

Knowingly false or bad-faith reports may result in Account termination. We may terminate Accounts of repeat infringers.

Payment and Refund

Free Trials: At the end of the trial period, your paid subscription will begin automatically unless you cancel before the trial ends. Trials are limited to one per customer.

Subscriptions: SUBSCRIPTIONS RENEW AUTOMATICALLY FOR THE BILLING PERIOD SHOWN AT CHECKOUT (E.G., MONTHLY OR ANNUALLY) UNTIL YOU CANCEL.

You may cancel at any time in your Account settings. Unless applicable law requires otherwise, cancellation takes effect at the end of your then-current billing period.

Price changes for an active subscription will apply at the next renewal. Your continued subscription after the effective date constitutes acceptance of the new price.

Taxes: Prices are exclusive of taxes unless stated. You are responsible for any sales, use, VAT/GST, or similar taxes associated with your purchase.

Refunds: Except where required by law or expressly stated otherwise, fees are non-refundable. If you believe you are entitled to a refund, contact contact@creatorhero.com.

EEA/UK consumers may have a 14-day withdrawal right for digital services. Where you request immediate access and acknowledge that you lose the withdrawal right once performance begins, charges are non-refundable after access starts.

Indemnification

You will defend, indemnify, and hold harmless CreatorHero LLC, its affiliates, and their respective officers, directors, employees, agents, processors, successors, and assigns from and against any and all claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your Content
  • Your access to or use of the Services, including any misuse or use in violation of these Terms
  • Your breach of any representation, warranty, or covenant in these Terms
  • Any dispute between you and a third party, including third-party platforms or service providers
  • The collection or processing of Personal Data by or on your behalf without a lawful basis or required consents
  • Your refusal to permit Account access reasonably necessary to resolve a technical issue where no alternative resolution is possible

Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CREATORHERO MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE." CREATORHERO AND ITS LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, timely, secure, error-free, accurate, or complete. We make no warranties regarding Third-Party Services or Beta Features.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE CREATORHERO PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, or for any loss of profits, revenue, goodwill, data, use, or business interruption.

The aggregate liability of the CreatorHero Parties is limited to the greater of:

  • (i) the amounts you paid to CreatorHero in the 12 months before the event giving rise to liability; or
  • (ii) USD $100

Nothing limits liability for death or personal injury caused by negligence, fraud, or willful misconduct.

Region-Specific Terms

  • EEA/UK: If you are habitually resident in the EEA or UK and use the Services as a consumer, you benefit from mandatory consumer protections under local law. The 14-day withdrawal right for digital services is addressed in Payment and Refund.
  • California (CPRA): If you are a California resident, you have rights under the CCPA/CPRA, including rights to know/access, correct, delete, and opt out of the sale or sharing of personal information. See our Privacy Policy.
  • Brazil, Canada, and other jurisdictions: You may have rights to access, correct, delete, port, or object to processing as detailed in our Privacy Policy.

Rights requests can be made by emailing contact@creatorhero.com.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules.

Before filing any action, the parties will attempt in good faith to resolve the dispute informally. The complaining party must send a written notice to contact@creatorhero.com. If the dispute is not resolved within 30 days, either party may proceed to the courts.

You and CreatorHero agree to the exclusive jurisdiction and venue of the state and federal courts located in New York, New York.

TO THE EXTENT PERMITTED BY LAW, YOU AND CREATORHERO WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS WILL BE BROUGHT ON AN INDIVIDUAL BASIS ONLY, NOT AS PART OF ANY CLASS ACTION.

Miscellaneous

  • Changes to these Terms: We may update these Terms from time to time. Continued use after the effective date constitutes acceptance.
  • Electronic communications: You consent to receive electronic communications from us satisfying any legal requirements for written communications.
  • Relationship: The parties are independent contractors. These Terms do not create a partnership, joint venture, or agency.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
  • Severability: If any provision is held invalid, the remaining provisions remain in full force.
  • Force majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
  • Export and sanctions compliance: You must comply with all applicable export control and sanctions laws.
  • Entire agreement: These Terms constitute the entire agreement between you and CreatorHero regarding the Services.

Termination: You may terminate these Terms by canceling your subscription in your Account settings or by contacting contact@creatorhero.com. CreatorHero may suspend or terminate your access immediately for material breach, security risk, non-payment, or if required by law.

If you have any questions regarding these Terms, please contact us at contact@creatorhero.com.

Last Updated: January 2026